Features

All WhatsApp marketing features for ecommerce

Everything you need to turn conversations into revenue: broadcasts, automations, an AI chatbot and a shared inbox, built for D2C and Shopify brands.

Full access. Loved by fast-growing D2C brands.

WhatsApp broadcasts
Email campaigns
SMS & RCS
Web push
Automations
AI Chatbot
Segmentation
Reports

Powering brands loved by millions

LumièreBowy MadeVagariAsterVyberAcreValue

Smarter with OmniEngage AI

Draft campaigns, build segments, answer customers and surface insights, and AI does the heavy lifting so you can move faster.

Explore all AI features

WhatsApp broadcasts

Reach every customer on WhatsApp

WhatsApp broadcasts land in the app your customers check all day, so they open far more than email ever could.

L

Lumière: 72% open rate, 8% CTR and ~₹1.9L per broadcast.

Explore broadcasts
L

Lumière

business account

Flash sale is live! 🎉
30% off everything for the next 24 hours.

🛍️ Shop now
View catalog

10:24 ✓✓

Email campaigns

Beautiful emails, built in minutes

Describe the campaign and let AI draft the copy, pick the audience and suggest the perfect send time.

N

Nord Supply: 45% open rate, 1.4% CTR and a strong return on every send.

Explore email campaigns

MADE FOR YOU,
[FIRST NAME]

Similar to past purchases

SMS & RCS

Text your way to more sales

Reach every customer instantly, with rich RCS media where it's supported and reliable SMS everywhere else.

V

Vagari Bags: 6–7% CTR and a 1:121 ROI on SMS.

Explore SMS
+1 (555) 012-3456

Discover amazing discounts you won't want to miss! 🛍️

omniengage.io/sale

Web push

On their screen in seconds

Web push lands the moment you hit send, no email address or phone number required.

T

Terra & Co: Web push drives 20%+ of campaign revenue.

Explore push notifications
LUMIÈRE3m ago

Your discount code is inside 🎁

BM
BOWY MADE20m ago

Summer sale! 30% off everything

TC
TERRA & CO1h ago

New arrivals just dropped 🌿

Automations

Automations running on every channel

Combine WhatsApp, SMS, email and web push in a single visual flow that branches on what each customer does.

B

Bowy Made: 70% of revenue now comes from automations, 52% open rate.

Explore automations
Customer adds to cart but doesn't buy
Reminder email
WhatsApp message

Message as your customer will see it

New arrivals just for you!
Exit

AI Chatbot

Answers 24/7, no extra headcount

Drag nodes to build flows that answer FAQs, track orders and recommend products around the clock.

A

Aster Goods: 80% of routine queries auto-resolved, first response in seconds.

Explore AI chatbot

OmniEngageBOT

online

Where's my order? 📦
Hi! Your order #4821 is out for delivery and arrives today 🚚
Track orderTalk to a human

Segmentation

Know exactly who you're talking to

Group customers by what they browsed, bought and ignored, then message each group with what fits.

A

AcreValue: Reactivated ~10% of inactive subscribers in one campaign.

Explore segmentation

All contacts who

have Added product to cart (Shopify)
at least 1 timein total
Subtotal priceTotal discountsTotal item quantity···
2,481 contacts match

Integrations

Plug-and-play with your store

Connect your store in a couple of clicks and your orders, contacts and catalog sync automatically. 200+ pre-built integrations plus open APIs mean OmniEngage fits right into your stack.

Shopify
WooCommerce
WordPress
Razorpay
Shiprocket
GoKwik
HubSpot
Zapier
Explore integrations
Connected apps200+ available
SShopifySynced
WWooCommerceSynced
RRazorpaySynced
SShiprocket

Forms & opt-ins

Grow your list the way you want

Collect WhatsApp, email and SMS opt-ins with widgets, popups and checkout consent, fully compliant.

V

Vyber Media: Added 100k+ email and 40k+ SMS subscribers.

Explore forms

BE THE FIRST
TO KNOW

Your email
Get 15% off
Aa

Reports

Proof your marketing works

Attribute sales to the exact broadcast, journey or channel that drove them.

A

AcreValue: Opens held at 60–70% with 5× click growth quarter over quarter.

Explore reports
Channel performance
WhatsAppDaily
SentOpenedClicked
221101921232527293124681012

Make an average $73 for every $1 you spend on marketing.

Full access. Loved by fast-growing D2C brands.

525%

revenue increase in 6 months

“OmniEngage turned WhatsApp into our biggest revenue channel. Setup took an afternoon and the automations paid for themselves in a week.”

Priya Nair, Head of Growth at Lumière

Read their full story →

Features

Target your audience with purpose

Drag-and-drop editorDynamic segmentationAI product recommendationsAutomation workflowsProduct listing blocksPerformance reportsDiscount code blocksConversion trackingReal-time store syncA/B testingWhatsApp + Email + SMS + PushAI content writerPre-built templatesBehavior-based triggersShared team inboxAdvanced reporting

Turn every conversation into revenue.

Full access. Loved by fast-growing D2C brands.

Learn more about campaigns

We'll help you get started

Frequently asked questions

What can I do with OmniEngage?+

Run WhatsApp, email, SMS and web-push marketing from one place: broadcasts, no-code automations, an AI chatbot, segmentation, forms and a shared team inbox that turns every reply into revenue.

What are the features of WhatsApp marketing?+

Send approved template broadcasts, build branching journeys, recover abandoned carts, confirm COD orders, answer customers 24/7 with an AI chatbot, capture opt-ins, and measure revenue per campaign, all compliant with the WhatsApp Business API.

Is OmniEngage a good fit for my store?+

If you sell on Shopify or run a D2C brand and want higher engagement than email alone, yes. OmniEngage plugs into your store in minutes and every plan includes a 7-day free trial, so you can try it risk-free.

Start free today

Every plan includes a 7-day free trial. Connect your store and send your first campaign this afternoon.

Start free trial